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Understanding Customers: The Complete Guide to Building a Customer Service Strategy
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Understanding Customers simplifies the concept of customer relationship management in the printing industry and offers thought-provoking guidelines for improving customer loyalty and profitability.
Classify customers based on profit potential, establish a cost-effective customer service strategy that will help you make and keep profitable customers happy, and extract maximum profit from every customer on your list.
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notify us within 30 days for a complete credit or refund, no questions asked.
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