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Hiring & Managing for the 21st Century Print Shop

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Learn the approaches the industry leaders use to find and keep the best employees in sales, production, managerial, and support staff practical, proven solutions, with real-world examples, thought-provoking exercises, and probing employment interview questions.

With an extensive list of resources that will help printers find, hire, and manage human resources, including industry events and seminars, Internet job boards, and professional search firms, legal resources, trade publications, and trade associations, Hiring and Managing meets the unique needs of the industry as it shifts from ink-on-paper to a greater focus on providing service to the customer.
Price: $39.95

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Table Of Contents

•  Where We Are, Where We Have To Go
•  The Big Picture
•  Sales
•  Selling It Like It Is
•  Managers: Lead Players
•  Prepress/Graphic Design: Pictures in the Workflow
•  CSRs: Digital Diplomat
•  Press Operators: The Engineers
•  Finishing and Binding: The Finishing Touches
•  Support Staff: Behind the Scenes
•  The Interview

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